OUR POLICIES

 ALL PRODUCTS ARE CUSTOM PRODUCTS. WE ARE UNABLE TO OFFER A REFUND ON CUSTOM PRODUCTS. WE DO WANT YOU TO SEE AND BE HAPPY WITH YOUR LENSES. THEREFORE, WE ARE ABLE TO CHANGE PRESCRIPTION ACCORDING TO LENS VENDOR POLICIES WITHIN 60 DAYS.

 ALL PRODUCTS ARE CUSTOM PRODUCTS AND ARE THEREFORE UNABLE TO BE RETURNED AND RESOLD. FRAMES ARE SUBJECT TO A $50 RESTYLE FEE WITHIN THE SAME FRAME LINE OR $75 TO CHANGE DESIGNERS. THIS SHOULD BE DONE WITHIN 60 DAYS OF PURCHASE.

IT IS ULTIMATELY YOUR RESPONSIBILITY TO KNOW YOUR INSURANCE COPAYS AND DEDUCTIBLES. WE WILL TRY TO DISCUSS THIS WITH YOU AT YOUR APPOINTMENT TO THE BEST OF OUR KNOWLEDGE, BUT DUE TO VARIABILITY BETWEEN REPRESENTATIVES WHEN WE CALL - INSURANCE IS YOUR RESPONSBILITY.

EXAMS ARE NON-REFUNDABLE. THE EXAM IS FOR THE DOCTOR'S TIME AND EXPERTISE.

CONTACT LENS EXAMS ARE SEPARATE FROM A COMPLETE EXAM WITH REFRACTION (FOR GLASSES). 

CONTACT LENS EXAMS HAVE A SEPERATE EXPENSE STARTING AT $45.